Question 1

Is a membership required to attend an event?

Accepted Answer

Yes, Tiny Dogs Club is a members-only club. You can become a member any time by subscribing to a plan here.

Question 2

How often are your events?

Accepted Answer

We host 1 event per month, plus an extra event every season (spring: March-May, summer: June-August, fall: September-November, winter: December-February) for those who couldn't make one of the standard events and still want to attend the full number of events their membership allows for.

All event dates for the coming season can be found on our Events page.

Question 3

How many dogs can I bring?

Accepted Answer

You can get a membership for one, two, or three dogs from the same household and enjoy reduced rates for the 2nd and 3rd dog by adding the Extra Pup Plan and Extra Pup Plan PLUS to your subscription. If you have more than three dogs per household, please contact us. This can be approved on a case-by-case basis.

Question 4

Where are you located?

Accepted Answer

Tiny Dogs Club is a community that hosts different events in different locations depending on the season. Our events from spring to fall typically take place in the Tiny Dogs Secret Garden, a large fully fenced city garden located just steps from Zuid Metro Station in Amsterdam. The exact address is provided to confirmed attendees in their event confirmation email.

In Winter, our events typically take place indoors at different Amsterdam-based venues we selectively partner with.

Please always check your event confirmation email for the exact event location.

Question 5

What do the Pup Play Supervisors do?

Accepted Answer

Our Pup Play Supervisors are at every event to make sure all our tiny guests can safely enjoy their time together. They're trained to spot early signs of discomfort and gently guide interactions when needed, like when a playful puppy gets a bit too enthusiastic with a more chill older dog. While these moments are rare, it’s just one of the ways we help create a relaxed, joyful space for all tiny dogs to thrive.

Question 6

How many humans can I bring?

Accepted Answer

Every base membership tier allows for up to 2 human guests per event.

Question 7

Are children allowed?

Accepted Answer

Yes, Tiny Dogs Club is a welcoming space for all, including children.

That said, our events are primarily designed as social experiences for owners and their small dogs, many of whom can be fragile or easily startled.

If you’d like to bring your child as your second human, we ask that you use your best judgment and consider whether their presence might impact the comfort of other dogs or attendees.

For those with tiny dogs who may be nervous around children, rest assured, our Pup Play Supervisors are always present to monitor both dog-to-dog and human-to-dog interactions to ensure a safe and positive environment.

While children don’t frequently attend, if you ever feel that their presence is affecting your dog’s experience, please reach out to us.

We’re always happy to work with you to find a solution that keeps both our two- and four-legged members happy.

Question 8

What if I'm a member and I miss an event?

Accepted Answer

We understand things come up! Since your monthly fee supports the club overall and guarantees your spot whether or not you attend, we don’t offer refunds for missed events. However, if you are on a Founding Pup, Club Pup, or Alpha Pup membership, we offer a complimentary 1-month membership pause once a season (spring: March-May, summer: June-August, fall: September-November, winter: December-February). Please contact us to arrange a pause.

Question 9

My dog weighs more than 5 kg, can they attend an event anyways?

Accepted Answer

For the comfort and safety of our tiniest members, we ask that you please respect the estimated weight limit.

Question 10

What happens if rain is in the forecast on an event day?

Accepted Answer

Living in the Netherlands comes with frequently forecasted rain. We always assess the forecasted weather during our event timeslot 24-hours prior. Only if absolutely necessary, we will reschedule the event for another date and all confirmed attendees will be informed by email and on Instagram stories.

Question 11

Can I drop off my dog and leave?

Accepted Answer

Tiny Dogs Club is designed so your tiny dog can safely socialize while you do the same, so please ensure you stay on-site with your pup.

Question 12

Do you allow walk-ins?

Accepted Answer

No, we do not allow walk-ins at our events. Our events have a strict capacity limits for the comfort and safety of all attendees and are members-only to ensure this is maintained.

To become a member and RSVP to a future event, please visit our Memberships page.
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Question 13

Are the events outdoors in winter?

Accepted Answer

In the cold winter months, we do not host our events outdoors. Instead, we partner with fabulous dog-friendly venues around Amsterdam to host epic indoor events.

Question 14

Do you have breed restrictions?

Accepted Answer

Absolutely not! All tiny dogs are welcome.

Question 15

Is smoking permitted at the events?

Accepted Answer

Smoking of any kind is not permitted at our events as it is proven to be a health risk for our tiny pup members. Thank you for your understanding.

Question 16

What is your policy in the case of illness?

Accepted Answer

We care deeply about the health and safety of our community. If you or your pet is ill and/or contagious, please do not attend an event.

In the case of a missed event(s) due to your own or your pet's illness, please contact us to discuss the best solution. We are happy to find a flexible option to every situation.

Question 17

Do you offer different payment options?

Accepted Answer

For recurring monthly subscriptions, we accept credit cards and credit-debit cards. For one-time payment subscriptions, iDEAL is also available. If you’d like a recurring subscription but don’t have a credit card, feel free to contact us. We can provide a separate payment link via an alternative platform and manually activate your membership on TinyDogsClub.com.

Question 18

How do I join the group chat?

Accepted Answer

Go to the Group Chat page in your Member account on TinyDogsClub.com. You’ll find a QR code and a button, either one will add you to the Tiny Dogs Club WhatsApp group chat.

Question 19

How do I cancel my membership?

Accepted Answer

After your 3-month commitment period (for recurring subscriptions), you can cancel at any time by contacting us. Your membership will be cancelled the same day.

Please keep track of your sign-up date and be sure to cancel before your next billing cycle if you don’t wish to continue, as we’re unable to offer refunds for late cancellations.

Question 20

Do you require all dogs to be up to date with their vaccinations?

Accepted Answer

While we don’t require official proof of vaccination, we kindly ask that all dogs are kept up to date on their vaccinations. This helps ensure the safety and well-being of all our attendees, especially the very young and extra-small pups in our community.

Question 21

What is your policy on unneutered males and females in heat?

Accepted Answer

We do not restrict participation based on reproductive status. However, we ask all members to use good judgment and take responsible action if their dog is unneutered or in heat. Always supervise your dog closely and be mindful of potential mating behavior to ensure a safe and respectful environment for all pups.

Question 22

My dog is aggressive, can they still come?

Accepted Answer

If your dog has serious or ongoing issues with aggression, we ask that you work with a professional trainer before joining Tiny Dogs Club. This is a safe space for extra-small dogs to build confidence and socialize in a calm, controlled environment. Even a tiny dog with aggressive behavior can negatively impact the experience for others, especially for those who are fearful or still learning to trust.

Question 23

If I have multiple dogs, can I add all their plans to the same purchase transaction, or must I make a separate purchase for each plan?

Accepted Answer

Each dog requires a separate purchase, as we need to collect specific information for every pup individually. This helps us ensure that every member is properly registered and receives the best experience possible.

You can get a membership for one, two, or three dogs from the same household and enjoy reduced rates for the 2nd and 3rd dog by adding the Extra Pup Plan and Extra Pup Plan PLUS to your subscriptions.

If you have more than three dogs per household, please contact us. This can be approved on a case-by-case basis.

Question 24

If I'm a member, why do I need to RSVP if I'm guaranteed a spot?

Accepted Answer

While your membership guarantees access to 3 out of 4 events per season, RSVPing allows us, and our brand partners, to plan properly. Knowing the exact number of attendees helps us properly prepare to give you the best possible experience.

Question 25

Do I get a membership card?

Accepted Answer

Yes! Your digital membership card is available in your account on TinyDogsClub.com under 'My Pass'. This e-pass gives you access to all member-only events.

Question 26

I see a tab for 'Dog-Friendly Map' on your site, why can’t I access it?

Accepted Answer

Our Dog-Friendly Map is an exclusive bonus feature available only to Alpha Pup members. If you're on a different membership tier, this page will remain restricted. To gain access, please upgrade your membership.

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